03 · Your area

Where are we heading?

Enter the service address as you would give it to us on the phone. You can continue from any town, and Kevin will review the trip before confirming the appointment.

Near West Dundee? Our regular area is about 15 miles, with a travel band out to about 25 miles.

Not sure where your town falls? Enter the address anyway. Kevin will review the trip and confirm any travel charge before the appointment.

See nearby towns and the service-area map

Street addressTown or city

StateZIP

Have we cleaned for your household before? Required

This answer records your visit history; it does not select a package.

01 · The cleaning

What are we cleaning?

Choose a room plan or build the visit from individual areas. Add only what needs cleaning.

Choose individual services or a room plan

One room, stairs only, and upholstery are all welcome. Choosing another plan starts a new cleaning selection.

Room size, not room name, sets the rate. A living or family room up to 250 sq ft is a standard room. Rooms over 350 sq ft need an individual quote.

02 · Care & spots

Tell us what needs extra care

We ask about the materials you're cleaning, pet or specialty spots, and any fragrance preference. Questions for other services stay hidden. Kevin confirms the method and any added treatment and price before work.

Green Clean Option · ask us

Ask about Green Seal GS-37 certified Procyon Extreme liquid pre-spray, where suitable for your carpet and cleaning needs. Fragrance and Green Clean preferences are optional; leaving them unselected does not request either option. We confirm the exact product and method after inspection.

What is your fragrance preference? Optional

Why we ask

This is a preference to discuss, not an automatic scented treatment. We confirm the exact product after inspecting the fiber and soil.

Interested in the Green Clean Option? Optional

Why we ask

This is a preference to discuss, not an automatic treatment or price change. We discuss product suitability after inspecting the carpet. Procyon Extreme liquid pre-spray is Green Seal GS-37 certified, but a product request is not a promise to use it.

What kind of carpet is it? Required

Why we ask

Wool and plant fibers can react differently to moisture and cleaning products. Telling us now helps us prepare a suitable method and check the material before cleaning.

What's the fabric? Required

Why we ask

Fabric construction and dye affect what can be cleaned safely. Delicate, natural, antique or unknown pieces need an in-person check before we confirm a method and price.

Will the carpeted rooms be furnished? Required

Why we ask

Working around furniture adds time. We use suitable protection under pieces returned to damp carpet. Your answer helps reserve enough time for the work.

Any pet accidents to treat? Required

Why we ask

Pet accidents can reach the backing before they are visible. A guess is fine because we check during the walk-through. Deep contamination can need a separate inspection and treatment. We confirm any added price before work.

Optional care while we're there

Complete cleaning, including pre-spray and routine spotting, is included with every carpeted room. If that removes a spot, there is no specialty charge. Extra stain treatment is confirmed before work. Area-based protector is selected beside the cleaning above; the remaining add-ons appear here.

If we can't remove the stain with specialty treatment, we waive only that spot's $25 specialty-treatment fee. Partial improvement alone isn't removal. Normal cleaning charges still apply. Pet and odor treatments are separate.

Green Clean Option: ask about Procyon Extreme pre-spray. We confirm the product after inspection; specialty stain, pet and odor treatments may need different products.

Extra treatment for heavily soiled rooms

$35 an affected room

Adds detailed spotting, more dwell time, extra agitation, extraction and dry passes for widespread heavy soil or traffic lanes.

What this adds

Complete cleaning is already included in every room. Add this only for rooms that need materially more time and repeated treatment. The walk-through confirms the affected-room count before work starts.

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Deodorizer

$25 a room

For rooms with a persistent everyday odor. Cleaning removes the soil it can reach, and deodorizer treats odor remaining in the pile.

What this adds

It's per room on purpose. Most homes only need it in one or two, and if a room doesn't need it we'll say so on the walk-through and it comes off the bill.

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Tough stain removal

$25 a spot

For marks that need separate stain-specific treatment beyond the included pre-spray, cleaning and routine spotting. If included cleaning removes it, there is no specialty charge.

What this adds

We assess and test the stain and material, explain likely results and confirm the extra work with you. All specialty stain types have the same per-spot rate. Removal is not guaranteed, and color loss or fiber damage may be permanent.

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Upholstery stain shield

$25 a piece

Adds soil resistance and gives many spills more time to be blotted from compatible upholstery. It is not a stain-proof guarantee.

What this adds

Best for frequently used or light-colored pieces after they pass fabric and colorfastness checks. Wear and later cleaning reduce performance, so we reassess it at the next professional cleaning.

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04 · Appointment

Choose a start time

Pick a start time that fits the full estimated visit within the open hours.

How long to plan for

Choose a start time to see the estimated finish.

SMTWTFS

05 · Review & book

Who should get the confirmation?

·

Your name RequiredPhone Required

Email optional, gets the confirmationHow did you hear about us? optional

Offer code optional

Anything else we should know? OptionalTell us about carpet condition, heavy soil, specific stains, pet issues, or access details.

Make the next visit easyWhen should we remind you to clean again?

We will save the cadence in the CRM and email one private rebook link when the visit is due. Nothing is automatically scheduled or charged; you still choose the date and can change every room or add-on.

I can provide two available wall outlets for the cleaning equipment and will avoid running high-power appliances on the circuits we use during cleaning. I can provide an accessible working cold-water tap to fill the tanks and a working toilet or sanitary drain to empty recovered water. I'll contact Tuftwright before the visit if any of these are unavailable or I'm unsure. RequiredOkay to email about carpet care tips and remindersOkay to text about offers and reminders. You do not have to agree to this to book a job, and you can reply STOP at any time.I understand the carpet may remain damp after cleaning, drying varies by the material, treatment and conditions in the home, and damp feet can slip on hard floors at carpet edges and on stairs. What to expect. Required

Not ready to choose a time?

Add your name and email above. A phone number is optional for an emailed estimate. We can save the current price without booking or taking payment.

Book carpet or upholstery cleaning in West Dundee and the Fox Valley

Where are we heading?

Have we cleaned for your household before? Required

What are we cleaning?

Choose individual services or a room plan

Any larger rooms inside this plan?

Protect only the carpet you selected

Tell us what needs extra care

What is your fragrance preference? Optional

Interested in the Green Clean Option? Optional

What kind of carpet is it? Required

What's the fabric? Required

Will the carpeted rooms be furnished? Required

Any pet accidents to treat? Required

What do you know about the rug?

Optional care while we're there

Choose a start time

Who should get the confirmation?

Your estimated work order